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Hull Trains has the best Customer Service Team in the North

Hull Trains is celebrating another customer service victory today as it scooped the top accolade for Customer Service Team of the Year at the North of…

Hull Trains Receives More Accolades for Customer Service Excellence

The UK’s Rail Operator of the Year 2016/17 has received one of its biggest endorsements yet for customer service in the prestigious Rail Business Awards.


Hull Trains’ On-Board Host Position Attracts Over 150 Applicants

Hull Trains aims to be a ‘great place to work’ and it invests significant amounts of both time and money to achieve this goal. Many of its 110 colleagues…

Hull Trains Welcomes Her Majesty the Queen to Our City

Today, on Thursday 16th November, Hull Trains alongside its sister company TransPennine Express welcomed Queen Elizabeth II to Hull Paragon Station.


Cancellation of services - 12th November

We sincerely apologise for the cancellations we are experiencing this weekend. Please be assured that we are doing all we can to minimise your disruption…

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