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Changes to refunds from 1st April
From 1st April, refund conditions change for Anytime, Off-Peak, Day Travelcards, Rover and Ranger tickets. If you choose not to travel you can request a refund from your point of purchase up to 23:59 before the day it becomes valid. After that you can only claim a refund if your booked journey was delayed or cancelled. Find out more.
Refund changes from 1st April

From 1st April, refund conditions change for Anytime, Off-Peak, Day Travelcards, Rover and Ranger tickets. If you choose not to travel you can request a refund from your point of purchase up to 23:59 before the day it becomes valid. After that you can only claim a refund if your booked journey was delayed or cancelled. Find out more.

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Our 360 degree tour of our new Paragon fleet lets you immerse yourself inside one of our new carriages. Click on the view full screen icon for the best experience. You can walk through both Standard and First Class and click on the hotspots to find our more information on our website. If you prefer, press the play button and let us guide you around. 
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