THE FASTER WAY TO BOOK & PLAN

Plan, book and check your journey all on the free Hull Trains app. Beat the queues at the station and get your tickets delivered directly to your phone with an e-ticket. Buy tickets up to 15 minutes before departure and with Hull Trains honest, no nonsense fares we don't ever charge you a credit card or booking fee.

The new and improved Hull Trains app lets you book tickets quicker and easier than ever before as there are fewer screens to complete your booking. New useful features include the option to add to Apple and Google Wallet, quick searching using your last 5 searches, and train operators names next to services making it clearer who you'll be travelling with. Now you'll also see live disruption information on the Plan tab so you can keep up to date with your journey. Download an e-ticket straight to your phone or choose to collect from a ticket machine at the station before travel.
 
  • Add your e-ticket to your Apple or Google Wallet
  • Book and store your e-tickets in the app and beat the station queues
  • Plan, book and check travel updates on the go with the Hull Trains app
  • Additional payment types available: PayPal, Apple Pay and Google Pay
  • View how busy each carriage is in real time and plan your journey ahead

Available for all iOS and Android devices.

Simply search your device app store for the free Hull Trains app or click one of the links below to download:

USEFUL FEATURES ON OUR APP

Hull Trains app live times tool

How Busy is my Train?

Our seat occupancy tool lets you view how busy each carriage is in real time. Go to "Live Times" and select your service.

Hull Trains eticket on app

E-Tickets to Apple & Google Wallet

Simply view your e-tickets under the "My Tickets" tab or add your e-tickets to Apple or Google Wallet for added convenience.

A customer using the Hull Trains app on their mobile

Quick Search

Quickly and conveniently search for a journey using your last 5 searches on the app. Perfect for those who travel on the same route frequently.

Hull Trains app disruption information tool

Disruption Information

See the latest disruption information on the Plan tab for any cancellations or delays on the Hull Trains route.

station

Journey Planner & Live Times

A step by step travel guide that covers walking, train, bus and tram. A door-to-door journey planner designed to help you get from A to B. Get the latest train times, platform details and change information for your journey.

London Kings Cross station clock

Book Any Journey

Book any journey across Britain on the Hull Trains app, find live travel information and the cheapest fares with no booking fee.

Hull Trains app on mobile phone

More Payment Types

Alongside traditional card payments, we are proud to offer digital payment types such as PayPal, Apple Pay and Google Pay.

FREQUENTLY ASKED QUESTIONS

The Hull Trains app is available for both iOS and Android devices and can be downloaded in your app store by searching for Hull Trains. Alternatively, click one of the following links to be taken to your app store: iOS / Android
Yes, the Hull Trains app is completely free to download and use. Easily log in or create an account with us and plan your journey on the go.
Search for tickets, find useful travel information, live updates and more on the Hull Trains app. Plan your journey from door-to-door using our handy map feature and see your journey from A to B, step by step. For the best experience, log in using your Hull Trains account details or register a new account within the app. 
No, the app will only fully function if you are located in the UK.

If you are based outside the UK, you can still purchase tickets on our website at hulltrains.co.uk. e-tickets will be available on the app once you are in the UK or use the PDF version of your e-ticket attached to your booking confirmation email.
Log into your Hull Trains account, select a journey and ticket and choose “download a mobile ticket” as your delivery option. View all your bookings, including e-tickets, in the “My Tickets” section within the app when logged into your account.
Yes you can add your e-tickets to Apple and Google Wallet. Either view your e-ticket under "My Tickets" within the Hull Trains app or tap the button to add your e-ticket to your device wallet.
Simply choose a journey on the Hull Trains app or website, select “download a mobile ticket” as your delivery option if available and find your e-ticket ready to use under “My Tickets” in the Hull Trains app. Present your e-ticket barcode on your mobile when requested on board and at ticket barriers. Speak to a member of station staff if you need assistance at the barriers. 
Ensure you are logged in on the app, open your e-ticket under “My Tickets” and select the information icon (i) on the e-ticket. This will show additional information such as your journey and ticket details, and any seats reservations you may have. You can also find your ticket details by logging into your Hull Trains account on our website
Beat the queues at stations and conveniently store your e-ticket on your mobile app. Book on the go using the Hull Trains app on your mobile device. Go paperless and don’t worry about losing or damaging your tickets. Don’t forget to charge your device before travelling.
Yes, you can use a Railcard to get discounted travel as normal when purchasing an e-ticket. Ensure you travel with your Railcard to make your ticket valid for travel. More information about Railcards can be found here
Your e-ticket should be visible in the Hull Trains app under “My Tickets” as soon as you have completed your purchase. 
Yes, you will get a booking confirmation by email as normal when purchasing an e-ticket with Hull Trains. A copy of your e-ticket will also be attached as a PDF back up.
If you cannot present your ticket for travel when requested, you will be asked to purchase another ticket. Please do ensure your device is fully charged or make use of our plug and USB sockets on board our Paragon fleet. A PDF copy of your e-ticket will also be emailed to you with your booking confirmation as back up.
Your e-ticket will be stored under “My Tickets” in the Hull Trains app. You can access and view your e-ticket even without mobile signal but we recommend you check your ticket in the Hull Trains app before travelling to ensure the e-ticket will load up again should you not have service. A PDF version of your e-ticket will also be emailed to you along with your booking confirmation as a back up.
You'll find a range of great value train tickets on the Hull Trains app. Advance tickets are cheapest when booked up to 26 weeks in advance. Book direct on the Hull Trains app where you won't pay a booking fee.
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