THE FASTER WAY TO BOOK & PLAN

The free Hull Trains mobile app is a faster way to plan, book and check your journey. Beat the queues at the station and get your tickets delivered directly to your phone with an e-ticket. You can buy tickets up to 15 minutes before departure and with Hull Trains honest, no nonsense fares we don't ever charge you a credit card or booking fee. Download an e-ticket straight to your phone, or collect from a FastTicket machine at the station before travel.

• Book and store your e-tickets in the app and beat the queues
• Plan, book and check travel updates on the go with the Hull Trains app
• Additional payment types now available: PayPal, Apple Pay and Google Pay
• View how busy each carriage is in real time so you can plan your journey ahead

Available for all iOS and Android devices.

Simply search your device app store for the free Hull Trains app or click one of the links below to download:

USING YOUR APP

How Busy is my Train?

Our new seat occupancy tool lets you view how busy each carriage is in real time. Go to "Live Times" and select your service.

e-tickets

Beat the station queues with an e-ticket. Select ‘Download a mobile ticket’ as your delivery option and open it in ‘My Tickets’.

Payment Types

Alongside traditional card payments, we are proud to offer digital payment types such as PayPal, Apple Pay and Google Pay.

Journey Planner

A step by step travel guide that covers walking, train, bus and tram. A door-to-door journey planner designed to help you get from A to B.

Book Any Journey

Book any journey across Britain on the Hull Trains app, find live travel information and the cheapest fares with no booking fee.

Live Times

You can even get the latest train times on the go. We’ll even tell you the platform and any changes to your journey.

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FREQUENTLY ASKED QUESTIONS

The Hull Trains app is available for both iOS and Android devices and can be downloaded in your app store by searching for Hull Trains. Alternatively, click one of the following links to be taken to your app store: iOS / Android
Yes, the Hull Trains app is completely free to download and use. Easily log in or create an account with us and plan your journey on the go.
Search for tickets, find useful travel information, live updates and more on the Hull Trains app. Plan your journey from door-to-door using our handy map feature and see your journey from A to B, step by step. For the best experience, log in using your Hull Trains account details or register a new account within the app. 
Log into your Hull Trains account, select a journey and ticket and choose “download a mobile ticket” as your delivery option. View all your bookings, including e-tickets, in the “My Tickets” section within the app when logged into your account.
Simply choose a journey on the Hull Trains app or website, select “download a mobile ticket” as your delivery option if available and find your e-ticket ready to use under “My Tickets” in the Hull Trains app. Present your e-ticket barcode on your mobile when requested on board and at ticket barriers. Speak to a member of station staff if you need assistance at the barriers. 
Ensure you are logged in on the app, open your e-ticket under “My Tickets” and select the information icon (i) on the e-ticket. This will show additional information such as your journey and ticket details, and any seats reservations you may have. You can also find your ticket details by logging into your Hull Trains account on our website
Beat the queues at stations and conveniently store your e-ticket on your mobile app. Book on the go using the Hull Trains app on your mobile device. Go paperless and don’t worry about losing or damaging your tickets. Don’t forget to charge your device before travelling.
Yes, you can use a Railcard to get discounted travel as normal when purchasing an e-ticket. Ensure you travel with your Railcard to make your ticket valid for travel. More information about Railcards can be found here
Your e-ticket should be visible in the Hull Trains app under “My Tickets” as soon as you have completed your purchase. 
Yes, you will get a booking confirmation by email as normal when purchasing an e-ticket with Hull Trains. A copy of your e-ticket will also be attached as a PDF back up.
If you cannot present your ticket for travel when requested, you will be asked to purchase another ticket. Please do ensure your device is fully charged or make use of our plug and USB sockets on board our Paragon fleet. A PDF copy of your e-ticket will also be emailed to you with your booking confirmation as back up.
Your e-ticket will be stored under “My Tickets” in the Hull Trains app. You can access and view your e-ticket even without mobile signal but we recommend you check your ticket in the Hull Trains app before travelling to ensure the e-ticket will load up again should you not have service. A PDF version of your e-ticket will also be emailed to you along with your booking confirmation as a back up.

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CHEAP TICKET ALERTS

  • 24 December 2020 Weekdays
  • 19 December 2020 Saturdays
  • 20 December 2020 Sundays
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