Cookies are information that we may store on your computer to enable our server to collect information from your web browser. Cookies don't identify the individual user, just the computer used.

This policy explains how our website, mobile app and wi-fi portals use cookies.

What is a Cookie?

Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website.

Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user's device.

Cookies in themselves do not identify you, just the computer or device you are using. Cookies do lots of different jobs, like making it easier for you to log onto, and use, our site during future visits, letting you navigate between pages efficiently, remembering your preferences, and generally improving your experience. They also allow us to monitor traffic on our site and can also help to ensure that advertising you see online is more relevant to you and your interests.

Cookies themselves only record which areas of our site have been visited by your computer or device and for how long. Allowing us to create a cookie does not give us access to the rest of your computer, and does not allow us to see any personally identifiable data about you.

Types of Cookies

We've arranged the Cookies we use into four groups:

a) Analytics/performance cookies: Every time someone visits our site, software that we have selected and which is provided by one or more other organisations generates an 'anonymous analytics cookie' which tell us whether or not you have visited our site before. Your browser will tell us if you have these cookies and, if you don't, we generate new ones. This allows us to track how many users we have, and how often they visit our site. We use these cookies to gather statistics such as the number of visits to any page on our site.

b) Functionality cookies: These cookies enable us to remember choices you make and provide enhanced, more personal features. For example, remembering your email address and preferences on our website, so you don't have to choose them each time you visit.

c) Required cookies: These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website or make a purchase.

d) Targeting cookies: We use these anonymous cookies to determine the content of advertisements that we show on other websites. When you visit other sites on the web, such as news or information sites, this cookie lets our retargeting providers know when to serve advertisements and what content to show you. These cookies also allow us to know whether or not you've seen an advertisement, and how long it has been since you've seen it.

Cookies we use

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:




Google Analytics


Analytics/performance cookies

Website Functionality


Functionality cookies

Website Operation


Required cookies

Advertising Partners


Targeting cookies
Website Operation ASP.NET_SessionId

Required cookies
Google Analytics _ga
Analytics/ Performance cookies

Cookies and similar technologies set by third parties

On some pages of our site other organisations, for example Facebook and other social networks, may also set their own cookies or use other similar technologies (e.g. web beacons, pixels and local storage technologies) to collect or receive information from our website or elsewhere on the internet and use that information to provide measurement services and target ads. Because of how these technologies work, our site cannot access this information. These third parties are responsible for setting out their own cookie and privacy policies.

You can opt-out of the collection and use of information for ad targeting at websites such as:

Facebook also provide certain features (e.g. pixels, SDKs and APIs) which are known as Facebook tools. We may use these Facebook tools to optimise our communication and improve targeted communications through Facebook, Instagram and the Facebook Audience Network.

Google provide advertising services through Google’s advertising and marketing platforms (e.g., DoubleClick for Publishers, Google AdX, and Adwords). AdWords remarketing cookies allow us to target our advertising across Google search and other websites to people that have previously visited this website.

Google also uses various conversion cookies to help advertisers determine how many times people who click on their ads end up purchasing their products. These cookies allow Google and the advertiser to tell that you clicked the ad and later visited the advertiser site. To opt out of Google Analytics, you may install the Google Analytics Opt-Out Browser here. To opt out of Google Analytics for display advertising or customize Google display network ads, you can visit the Google Ads Settings page.

These links may also assist you:

Changing cookie settings

With most Internet browsers, you can erase or block cookies or ask to receive a warning before a cookie is stored. The “Help” function within your browser should tell you how. Alternatively, you may wish to visit the following sites:

which contain comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies.

Please be aware that restricting cookies may have a negative impact on the functionality of the Website.


Sign up to be the first to hear of our offers, promotions, products and news.
This is not valid email address Hull Trains Privacy Policy


Hull Trains services are now open until:
  • 18 November 2024 Weekdays
  • 16 November 2024 Saturdays
  • 17 November 2024 Sundays
  • Exclusions may apply, click below for details.