Your Experience

DIRECT WITH HULL TRAINS

Here at Hull Trains we pride ourselves on a great customer experience throughout your journey, and our friendly on board team are happy to help with any queries you may have. With a direct line between East Yorkshire and London, no matter how many stops you are travelling with us for we offer free WiFi throughout your journey, comfy seats, a fully stocked café bar, at-seat power sockets, and a dedicated First Class host offering complimentary refreshments for First Class passengers.

From

New Trains

From December 2019 onwards, customers will benefit from more seating capacity, enhanced interiors and faster speeds as part of a major £60 million investment. Hull Trains will be replacing its current fleet with new hi-tech Hitachi trains, operating on both diesel and electric traction – giving customers access to the benefits of the East Coast Main Line’s electrified track.

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Our People

Here at Hull Trains we pride ourselves on offering the most personable service possible on board our trains, with our train managers and on board hosts being more than happy to assist you with any issue you may have throughout your journey. We’re proud to regularly top the National Rail Passenger Survey to be the UK’s leading rail operator for passenger satisfaction. Our people are what set us apart and one of the reasons we have become one of the most innovative, enterprising and dynamic long-distance train operating companies in the UK.

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First Class

Our First Class service offers extra comfort with more spacious plush seats as well as free WiFi throughout and at-seat power sockets. Enjoy complimentary refreshments on us, including breakfast and main meals, with an at-seat service provided by our dedicated First Class host. So whether you are travelling with us for one stop or ten, sit back, relax, and enjoy the Hull Trains on board experience.

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Benefits of Travelling with Us

Our on board experience provides you with unrivalled levels of comfort on our direct line to London and Hull, including plush seats, generous legroom, and spacious aisles, as well as complimentary free WiFi for your whole journey, at-seat plug and USB sockets, and a fully stocked café bar located in Coach B for snacks and refreshments.

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