PUTTING YOU FIRST

At Hull Trains, we pride ourselves on providing a great customer experience throughout your journey and our friendly on board team are on hand to help with any queries along the way. Don’t just take our word for it, we’re award-winning for a reason - we regularly top the National Rail Passenger Survey for passenger satisfaction. Great customer service is at the heart of everything we do and investing £60 million into our new Paragon fleet will give us the opportunity to enhance the experience for our customers. 
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Benefits of Travelling with Us

At-Seat Technology

At-seat technology has seen an improvement on our Paragon fleet. All seats benefit from 3-pin plug and USB sockets so you can keep your devices powered. Whether you are working or keeping yourself entertained during your journey, your devices can be fully charged ready for when you arrive at your destination.

First Class Travel

With affordable prices it’s the perfect way to start your weekend break or business trip. Relax with wide reclining, spacious seats with extra leg room and catch up on the latest news with our complimentary Wi-Fi. We've reintroduced a selection of freshly made sandwiches in First Class, served at your seat with tea or coffee and light refreshments, subject to availability. Our offering has been designed to reduce handling, keeping you and our staff safe on board our services.

First Class Travel

Kids Packs

Free kids activity packs are available on board our trains to keep them entertained on your journey. Complete with an activity book, pencils, jigsaw, stickers and a make your own model train all inside a Hull Trains drawstring bag, it provides a variety of activities to preoccupy them. Just ask a member of our on board team and they will be happy to get one for you.

New Paragon Fleet

Replacing our old fleet with hi-tech Hitachi trains, our Paragon trains are amongst the fastest, most modern and high-tech trains on the UK network. Benefit from 20% more seats without compromising on the legroom, enhanced interiors and a smoother ride as part of a major £60 million investment. 

Take A Look At Our New Trains

Greener Travel

Running on electric power is more environmentally friendly with lower emissions, as well as noise pollution being kept to a minimum as you enjoy greener travel with Hull Trains.

Travel with Confidence

From 19th July, the rules around face coverings and social distancing change. We recommend face masks are worn whilst travelling on our trains as a courtesy to other passengers. You may sit in any vacant seat so on busy services you may find yourself seated next to another passenger.

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CHEAP TICKET ALERTS
  • 11 February 2022 Weekdays
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