PUTTING YOU FIRST

At Hull Trains, we pride ourselves on providing a great customer experience throughout your journey and our friendly on board team are on hand to help with any queries along the way. Don’t just take our word for it, we’re award-winning for a reason- we regularly top the National Rail Passenger Survey for passenger satisfaction. Great customer service is at the heart of everything we do and investing £60 million into our new Paragon fleet will give us the opportunity to enhance the experience for our customers. 
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Benefits of Travelling with Us

cafe bar

Food & Drink

Whether you are travelling on our Class 180s or our new Paragon fleet, we’ve got a variety of food, snacks, hot and cold drinks, and alcoholic beverages to keep you refreshed. Find our fully stocked buffet bar in coach B on our Class 180s or treat yourself to something from our at-seat trolley service on our new Paragon fleet!

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hull trains paragon plug sockets

At-Seat Technology

At-seat technology has seen an improvement on the new Paragon fleet. All seats benefit from 3-pin plug and USB sockets, located between the seats, so no need to lean over the person next to you to charge your device. Wi-Fi remains complimentary, providing free and fast internet access for all.

Hull Trains Paragon Fleet Seating Standard Class

Seating Plan

As we move over to our new Paragon fleet, we’ve made some changes to seat reservations on our existing fleet. This should enable a smoother transition from the old trains to the new. The First Class coach is now coach E. Standard unreserved seats can now be found in coaches A, C and D. Unreserved seats are now limited so we recommend you book a seat in advance.

Looking ahead, download our Paragon fleet seating plan here.

hull trains paragon fleet first class

First Class Travel

Start your trip in style and travel First Class. With affordable prices it’s the perfect way to start your weekend break to the capital or business trip. Relax with wide reclining seats and catch up on the latest news with our complimentary newspapers. Sit back and enjoy our at-seat service of complimentary refreshments, everything from your morning coffee to a late night meal, with a dedicated First Class on board host. So let us take care of you whilst you enjoy your journey with Hull Trains.

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Child on train looking out the window

Kids Packs

Free kids activity packs are available on board our trains to keep them entertained on your journey. Complete with an activity book, pencils, jigsaw, stickers and a make your own model train all inside a Hull Trains drawstring bag, it provides a variety of activities to preoccupy them. Just ask a member of our on board team and they will be happy to get one for you.

HT new train

New Paragon Fleet

The first of our new Paragon fleet will shortly enter passenger service. We anticipate all five of the new trains to be arriving soon, replacing our old fleet with these hi-tech Hitachi trains. Benefit from 20% more seats without compromising on the legroom, enhanced interiors and a smoother ride as part of a major £60 million investment. 

Take A Look At Our New Trains

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CHEAP TICKET ALERTS

  • 28 February 2020 Weekdays
  • 22 February 2020 Saturdays
  • 23 February 2020 Sundays
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