PUTTING YOU FIRST

At Hull Trains, we pride ourselves on providing a great customer experience throughout your journey and our friendly on board team are on hand to help with any queries along the way. Don’t just take our word for it, we’re award-winning for a reason - we regularly top the National Rail Passenger Survey for passenger satisfaction. Great customer service is at the heart of everything we do and investing £60 million into our new Paragon fleet will give us the opportunity to enhance the experience for our customers. 
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Benefits of Travelling with Us

hull trains paragon plug sockets up close

At-Seat Technology

At-seat technology has seen an improvement on our Paragon fleet. All seats benefit from 3-pin plug and USB sockets so you can keep your devices powered. Whether you are working or keeping yourself entertained during your journey, your devices can be fully charged ready for when you arrive at your destination.

Hull Trains paragon fleet first class close up of headrest

First Class Travel

With affordable prices it’s the perfect way to start your weekend break or business trip. Relax with wide reclining, spacious seats with extra leg room and catch up on the latest news with our complimentary Wi-Fi. Choose from a selection of freshly made sandwiches in First Class, served at your seat with tea or coffee and light refreshments, subject to availability.

First Class Travel
Hull Trains kids activity packs

Kids Packs

Free kids activity packs are available on board our trains to keep them entertained on your journey. Complete with an activity book, pencils, jigsaw, stickers and a make your own model train all inside a Hull Trains drawstring bag, it provides a variety of activities to preoccupy them. Just ask a member of our on board team and they will be happy to get one for you.

HT new train

New Paragon Fleet

Replacing our old fleet with hi-tech Hitachi trains, our Paragon trains are amongst the fastest, most modern and high-tech trains on the UK network. Benefit from 20% more seats without compromising on the legroom, enhanced interiors and a smoother ride as part of a major £60 million investment. 

Take A Look At Our New Trains
Hull Trains Paragon travelling by Humber Bridge

Greener Travel

Running on electric power is more environmentally friendly with lower emissions, as well as noise pollution being kept to a minimum as you enjoy greener travel with Hull Trains.

Hull Trains Paragon passing by the River Humber Hull

A Smoother Ride

Our new fleet of hi-tech Hitachi trains operate on both diesel and electric power, and with an improved braking system you will notice a quieter journey and a smoother ride whether you are travelling with us for one stop or all the way.

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