Monday to Friday – 06:00 to 12:00
Saturday – 08:00 to 15:00
Sunday – 10:20 to 13:00
This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance.
All of our trains have ramps on board that our conductors are trained to use.
We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish).
Please contact West Midlands Railway Passenger Assist team on 0800 0248998
Open: 08:00 - 22:00 7 days a week (except Christmas Day and
Step Free Access
Access to Booking Hall and Birmingham platform via ramp or 8 steps. Footbridge with 27 steps up and down to Warwick platform (2). Alternative step-free access from eastern side of station to Warwick platform. Step-free route between platforms is 360m, entrance to Birmingham platform from car park at southern end of platform. Additional entrance to Birmingham platform at northern end of platform.
This station does not offer
Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis, Accessible Ticket Machines, Impaired Mobility Set Down, Wheelchairs Available