Details of nearest taxis are shown on station information poster
Accessible Ticket Machines
Customer Help Points
Help points can be found at the following location(s):
Platform 1 (for trains towards both Braintree and Witham) - Between the ticket machine and the blue smartcard validator, fixed to the grey post beneath the customer information screens
Ramp For Train Access
Staff Help Available
This station is unstaffed and is served by driver-only-operated train services. A mobile platform host is available to provide pre-booked passenger assistance, including ramp deployment, between 12:00 and 19:00, Monday to Friday. If your journey is outside this time frame we will book you a taxi to your nearest staffed station or destination depending on which is closest. Alternative journey options are from Braintree or Witham. Booking is recommended.
Step Free Access
This station has step free access to the single platform for trains towards both Braintree and Witham.