BT Telephone at the side of the main exit has helpline.
Ramp For Train Access
Step Free Access
No assistance given - Whitby is a privately owned station which does not provide assistance. However both platforms are step free therefore disabled and wheelchair bound customers can get access.
This station does not offer
Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis, Accessible Ticket Machines, Impaired Mobility Set Down, National Key Toilets, Staff Help Available, Wheelchairs Available