Ticket Vending Machines are located in the Booking Hall.
Customer Help Points
Impaired Mobility Set Down
2 x 20 minute accessible bays at front of station
National Key Toilets
Ramp For Train Access
Staff Help Available
Monday to Friday – 24 hours
Weekend – 24 hours
If you need assistance from station staff, please contact our Passenger Assist team helpline on 0800 024 8997 at least 24 hours before your journey. If you do not book assistance we will always try and assist as soon as staff are available.
Step Free Access
Level access from main entrance to subway. Lifts to platforms 1 to 4 and 6 to 10, also 24 steps up to platforms.
Platform 11 can be accessed step-free via platform 10 and walking route via pathway behind buffer stop.
Please contact our Contact Centre team on: 0333 311 0006. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
**Watford Junction Station is accredited by the Secure Station Scheme**
Monday to Friday – 09:00 to 17:00
The toilets are located on Platform 6. The toilet facilities are available: Monday - Sunday 04:00-23:00. The National key toilets are located on the Main Concourse; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. The National key toilet facilities are available: Monday - Saturday 04:00-14:00 and Sunday 06:00-14:00.