Ticket Vending Machines are locate in the Booking Hall and on platform one.
Customer Help Points
On both platforms
National Key Toilets
Ramp For Train Access
Staff Help Available
Monday – 06:00 to 19:00
Tuesday – 06:00 to 19:00
Wednesday – 06:00 to 19:00
Thursday – 06:00 to 19:00
Friday – 06:00 to 20:00
Saturday – 07:00 to 20:00
Sunday – 09:20 to 16:45
This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance.
All of our trains have ramps on board that our conductors are trained to use.
We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish).
Please contact West Midlands Railway Passenger Assist team on 0800 0248998
This station does not offer
Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis, Impaired Mobility Set Down, Step Free Access, Wheelchairs Available
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
**Walsall Station is accredited by the Secure Station Scheme**
The toilets are located in the Booking Hall. The toilet facilities are available: Monday - Thursday 06:00-19:00, Friday 06:00-20:00, Saturday 07:00-20:00 and Sunday 09:20-16:45. The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. The National key toilet facilities are available: Monday - Sunday 05:40 - 23:30. The toilet facilities are not available when the Ticket Office is closed.