Travel Centre Floor Walkers will assist any disabled passengers unable to access the booking office window
A small number are accessible, therefore advance notification (via station) ensures they are available when required
Accessible Ticket Machines
Customer Help Points
On Entry/Exit barriers to Long stay car park, also on Car park Pay on Foot machines
Impaired Mobility Set Down
National Key Toilets
The National key toilets are located on the Main Concourse; these toilets are operated by a radar key. A radar key is available from the Station Management Office on the Main Concourse.
Ramp For Train Access
Staff Help Available
Monday to Friday – 05:00 to 23:59
Saturday – 05:00 to 23:59
Sunday – 08:30 to 23:59
When arriving for booked or turn-up-and-go assistance, the meeting point is the Customer Information Point, located on the main concourse. Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.
Step Free Access
This station has step free access to all platforms.
Wakefield has two RNIB 'Maps for All' - located on the paved area outside the main entrance and inside the entrance from the short stay car park.
Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary.
Information to plan your onward journey is available in a printable format here
Multi Storey Car Park - 900 spaces
Monday to Friday – 24 hours
Saturday – 24 hours
Sunday – 24 hours
Cycle Storage Availability
Front of station
Cycle Storage Sheltered
Rail Replacement Services
Pick Up / Drop Off at the bus stop (W9) in the short-stay car park.
Wakefield Westgate is a large station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operators who accept bookings include Fleet 01924 379615.
We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.
This station has Secure Station Accreditation
Monday to Friday – 09:00 to 16:00
The toilets are located on Platform 1 and in the Waiting Room on Platform 2. The National key toilets are located on the Main Concourse; these toilets are operated by a RADAR key. A RADAR key is available from the Station Management Office on the Main Concourse. Toilet opening hours are at all times that the station is open.