There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Step Free Access
Access to Platform 1 (to Chester) is via the station car park and a wooden gate that opens outwards.
Step-free access to Platform 2 (to Holyhead) is via a metal gate that opens inwards and end of platform ramp off Station Road next to the level crossing.
This station does not offer
Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis, Accessible Ticket Machines, Customer Help Points, Impaired Mobility Set Down, National Key Toilets, Wheelchairs Available