A Ticket Vending Machine is located in the Booking Hall.
Customer Help Points
On both platforms
National Key Toilets
Ramp For Train Access
Staff Help Available
Monday to Friday – 07:00 to 20:00
Saturday – 08:00 to 19:00
Sunday – 10:00 to 16:00
This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance.
All of our trains have ramps on board that our conductors are trained to use.
We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish).
Please contact West Midlands Railway Passenger Assist team on 0800 0248998
Step Free Access
Level access to Booking Hall. Lifts to both platforms, or 32 steps down to platform 1 (trains to Birmingham) and 31 steps to platform 2. Doors to Booking Hall have a low-level button to open.
This station does not offer
Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis, Impaired Mobility Set Down, Wheelchairs Available