There are standing height and wheelchair height ticket counters available.
Accessible Public Telephones
Public telephones are not wheelchair accessible
Accessible taxis are available to book
Accessible Ticket Machines
Customer Help Points
Impaired Mobility Set Down
National Key Toilets
On platforms 1, 2 and platform 3 - Available during staffing hours
Ramp For Train Access
Staff Help Available
Monday to Sunday – 24 hours
Step Free Access
Category A. This station has step free access to all platforms - Step free access to the booking hall from Railway Approach Road. Steps and step free access via lifts down to all platforms from the booking hall. Step free access from the blue badge parking in Barden Road direct to platform 3 and 4 for services away from London. Step free access via the station overbridge and lifts to platforms 1 and 2 for services towards London, Redhill ( for Gatwick) and Tunbridge Wells.