A Ticket Vending Machine is located in the paved area outside the Ticket Office.
Customer Help Points
On both platforms
National Key Toilets
Ramp For Train Access
Staff Help Available
Monday – 06:00 to 19:00
Tuesday – 07:00 to 19:00
Wednesday – 07:00 to 19:00
Thursday – 07:00 to 19:00
Friday – 07:00 to 20:00
Saturday – 08:00 to 19:00
Sunday – 08:30 to 14:00
This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance.
All of our trains have ramps on board that our conductors are trained to use.
We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish).
Please contact West Midlands Railway Passenger Assist team on 0800 0248998
Step Free Access
Step-free access to Booking Hall and platform 1 (for Birmingham) via ramp or 5 steps. Access to platform via Booking Hall or side gate - both step-free. Ramp between platforms or 30 steps up to footbridge and 30 steps down. Additional step-free entrance direct to platform 2 - short ramp. Step-free route between platforms is 200m. Booking Hall has automatic doors.
This station does not offer
Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis, Impaired Mobility Set Down, Wheelchairs Available
Information to plan your onward journey is available in a printable format
Station Car Park - 129 spaces
Monday to Friday – 24 hours
Saturday – 24 hours
Sunday – 24 hours
Cycle Storage Availability
Storage location: Station entrance, car park
Rail Replacement Services
In the event of engineering Rail replacement buses will pick up/drop off in
both directions towards Birmingham and Coventry will be the bus stop on
Falkland Close at the rear of the Tile Hill Station public car park.