Help Points are available on both platforms to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.
Impaired Mobility Set Down
Ramp For Train Access
Staff Help Available
Monday to Friday – 05:45 to 19:45
Saturday – 05:45 to 19:45
Sunday – 09:15 to 17:15
Step Free Access
This station does not offer
Accessible Public Telephones, Accessible Taxis, National Key Toilets
Information to plan your onward journey is available in a printable format
Station Car Park - 60 spaces
Monday to Friday – 24 hours
Saturday – 24 hours
Sunday – 24 hours
Cycle Storage Availability
In addition 3 lockers are rentable from Stockton Council located in the Car Park.
Storage location: On the approach road opposite the ticket office
Rail Replacement Services
Replacement coaches will pick up / drop off at the bus stops on Station Street due to the station car park not being wide enough for a coach to turn around in. Station Street is the road which runs parallel to the station access road and can be reached by using the footbridge on the station approach road.