There are standing height and wheelchair height ticket counters available.
Accessible Public Telephones
Public telephones are not wheelchair accessible
Accessible taxis are available to book
Accessible Ticket Machines
Customer Help Points
Impaired Mobility Set Down
National Key Toilets
Platform 1- Available during staffing hours
Ramp For Train Access
Staff Help Available
Monday to Friday – 06:00 to 02:00
Saturday – 06:00 to 02:00
Sunday – 06:00 to 02:00
Step Free Access
Category A. This station has step free access to all platforms - Step free access direct to platform 1 from the side entrance for services away from London towards Rochester, Chatham, Gillingham and Rainham. Step free access via lift to platforms 2 and 3 for services to London and also onto the Medway Valley line stations. Stepped access to platforms 2 and 3 via the station subway. Step free interchange between platforms via the lift.