All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
Customer Help Points
Impaired Mobility Set Down
Located at the front of the station
National Key Toilets
Ramp For Train Access
Staff Help Available
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below.
Step Free Access
This is a Category B1 station: Platform 1 (southbound) and platform 2 (northbound) are served via lifts from the Greyhound lane entrance. Platforms 3 and 4 are only used during times of engineering works. Platform 3 (southbound) is served by lift from the Greyhound Lane entrance though platform 4 (northbound) is served by a separate entrance/short ramp in Eardley Road, approximately 130m from the Greyhound Lane entrance.
Assistance Meeting Point is on platform 1 above the Help Point.
This station does not have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.
This station does not offer
Accessible Public Telephones, Accessible Taxis, Wheelchairs Available