AT A GLANCE

Ticket Office
Car Park
Step Free Access
Ticket Machine
Bus Services
Toilets
Prepurchase Collection
Taxi Rank
Cycle Storage Availability
WiFi

STATION DETAILS

Accessibility and mobility access
- Accessible Booking Office Counter
- Accessible Ticket Machines
- Customer Help Points
  
  Help points available on platforms 1 and 2
- Induction Loop
- National Key Toilets
- Ramp For Train Access
- Staff Help Available
  Monday to Friday – 05:00 to 22:15 Saturday – 05:00 to 22:15 Sunday – 07:15 to 22:15
  Please note that assistance is only available during the station staffed hours (see above), unless pre-booked.
- Step Free Access
  
  Step free access between platforms is via level crossing. However people with restricted mobility are advised to use Creeting Road West for journeys towards Diss and Norwich and Prentice Road for journeys towards Colchester and London.
- This station does not offer
  
  Accessible Public Telephones, Accessible Taxis, Impaired Mobility Set Down, Wheelchairs Available
Buying / collecting tickets
- Penalty Fares
  Applicable Operators: Greater Anglia
- Prepurchase Collection
- Staffing Level
  Parttime
- Ticket Machine
- Ticket Office
  Monday to Friday – 06:15 to 19:30 Saturday – 07:20 to 16:30 Sunday – 09:15 to 18:30
Getting to / from the station
- Bus Services
  
  Local bus services
- Car Park
  Station Car Park - 382 spaces Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours
- Cycle Storage Availability
  Storage location: cycle storage in the car park and on each platform
- Cycle Storage Sheltered
- Rail Replacement Services
  
  Substitute buses stop outside mainstation entrance (Prentice Road)
- Taxi Rank
  
  There is a taxi firm located by the car park entrance.
Station Facilities
- Customer Service
  
  Monday-Saturday 08:00-20:00
  Sunday 10:00-20:00
  Bank Holidays 09:00-18:00
  
  The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
  
  Closed on Christmas Day and Boxing Day.
- Lost Property
  Monday to Friday – 09:00 to 17:00
- Toilets
  The toilets are located on Platform 2.
- WiFi
- This station does not offer
  
  Left Luggage

LIVE DEPARTURES AND ARRIVALS

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Stowmarket

Stowmarket Station

AT A GLANCE

STATION DETAILS

Accessible Booking Office Counter

Accessible Ticket Machines

Customer Help Points

Induction Loop

National Key Toilets

Ramp For Train Access

Staff Help Available

Step Free Access

This station does not offer

Penalty Fares

Prepurchase Collection

Staffing Level

Ticket Machine

Ticket Office

Bus Services

Car Park

Cycle Storage Availability

Cycle Storage Sheltered

Rail Replacement Services

Taxi Rank

Customer Service

Lost Property

Toilets

WiFi

This station does not offer

LIVE DEPARTURES AND ARRIVALS

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