All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Customer Help Points
Help points are available on all platforms
Ramp For Train Access
Step Free Access
Step-free category B station - This station has step-free access from Osborne Road South to Platform 1 (for some trains towards Eastleigh/ London Waterloo) via long ramps at a gradient of approximately 1:12. There is level access from Adelaide Road to Platform 4 (for some trains towards Southampton) via a separate entrance. There is no step-free access to Platforms 2 and 3 (for some trains towards Southampton, trains towards Portsmouth/ London Victoria, and some trains towards Eastleigh/ London Waterloo).
Please be aware that this station has no tactile paving on the platform edge.
This station does not offer
Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis, Impaired Mobility Set Down, National Key Toilets, Staff Help Available, Wheelchairs Available