AT A GLANCE

Ticket Office
Car Park
Step Free Access
Ticket Machine
Bus Services
Toilets
Prepurchase Collection
Taxi Rank
Cycle Storage Availability
WiFi

STATION DETAILS

Accessibility and mobility access
- Accessible Ticket Machines
- Customer Help Points
- Impaired Mobility Set Down
  Set- Down / Pick up Points are available at the station entrance.Assisted travel meeting points - Ticket office main concourse for westward travel. Customer service office platform 5 for eastward travel. Please notify a member of staff.
- Induction Loop
- National Key Toilets
- Ramp For Train Access
- Staff Help Available
  Monday to Sunday – 24 hours Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours Staff assistance is available; please request assistance from any member of staff if you have not booked assistance in advance.
- Step Free Access
  Level access from highway to both sides of station giving step free access to London Paddington (slow), Reading (fast) and Windsor services. Lifts are available near the bridge to cross platforms.
- Wheelchairs Available
- This station does not offer
  
  Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis
Buying / collecting tickets
- Penalty Fares
  Applicable Operators: Great Western Railway
- Prepurchase Collection
- Staffing Level
  Fulltime
- Ticket Machine
- Ticket Office
  Monday to Friday – 06:00 to 21:30 Saturday – 06:30 to 21:30 Sunday – 07:00 to 21:30 In ticket hall & outside rear entrance
Getting to / from the station
- Bus Services
  Information to plan your onward journey is available in a printable format
- Car Park
  Station Car Park - 615 spaces Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours
- Cycle Storage Availability
  30 space rack in East car park. 6 space rack in North West car park. Please note cycles can be carried on our trains free of charge. Storage location: Platform 5 and front of station
- Cycle Storage Sheltered
- Rail Replacement Services
  
  Station Front on Platform 2 side
- Taxi Rank
  Range of taxi operators operate in main station forecourt area
Station Facilities
- Customer Service
  Please call our Customer Services Centre on 03457 000 125 (07:00-22:00 every day)
- Lost Property
  Monday to Friday – 08:00 to 19:00 Saturday – 09:00 to 17:00 Sunday – 10:00 to 16:30
- Toilets
  The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
- WiFi
  Find WiFi Hotspots near this station
- This station does not offer
  
  Left Luggage

LIVE DEPARTURES AND ARRIVALS

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AT A GLANCE

STATION DETAILS

Accessible Ticket Machines

Customer Help Points

Impaired Mobility Set Down

Induction Loop

National Key Toilets

Ramp For Train Access

Staff Help Available

Step Free Access

Wheelchairs Available

This station does not offer

Penalty Fares

Prepurchase Collection

Staffing Level

Ticket Machine

Ticket Office

Bus Services

Car Park

Cycle Storage Availability

Cycle Storage Sheltered

Rail Replacement Services

Taxi Rank

Customer Service

Lost Property

Toilets

WiFi

This station does not offer

LIVE DEPARTURES AND ARRIVALS

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