AT A GLANCE

Ticket Office
Car Park
Step Free Access
Ticket Machine
Bus Services
Toilets
Prepurchase Collection
Taxi Rank
Cycle Storage Availability
WiFi

STATION DETAILS

Accessibility and mobility access
- Customer Help Points
  
  On both platforms
- Induction Loop
- National Key Toilets
  The National key toilets are located on Platform 1; these toilets are operated by a radar key. A radar key is available from station staff upon request. The toilet facilities are available: Monday - Thursday 06:30-1300, Friday 06:30-20:00, Saturday 08:00-20:00 and Sunday 09:00 to 16:30. Toilet facilities are not available when the Ticket Office is closed.
- Ramp For Train Access
- Staff Help Available
  Monday – 06:30 to 12:00 Tuesday – 06:30 to 12:00 Wednesday – 06:30 to 12:00 Thursday – 06:30 to 12:00 Friday – 06:30 to 20:00 Saturday – 08:00 to 20:00 Sunday – 10:00 to 14:00
  This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance.
  All of our trains have ramps on board that our conductors are trained to use.
  
  We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish).Please contact West Midlands Railway Passenger Assist team on 0800 0248998
  
  Open: 08:00 - 22:00 7 days a week (except Christmas Day and Boxing Day)
- Step Free Access
  
  Level access to Stratford platform via Booking Hall or side gate. 24 steps up and down to Birmingham platform
  
  Step-free possible using lifts
- This station does not offer
  
  Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis, Accessible Ticket Machines, Impaired Mobility Set Down, Wheelchairs Available
Buying / collecting tickets
- Prepurchase Collection
- Staffing Level
  Parttime
- Ticket Machine
- Ticket Office
  Monday – 06:30 to 12:00 Tuesday – 06:30 to 12:00 Wednesday – 06:30 to 12:00 Thursday – 06:30 to 12:00 Friday – 06:30 to 20:00 Saturday – 08:00 to 20:00 Sunday – 10:00 to 14:00
- This station does not offer
  
  Penalty Fares
Getting to / from the station
- Bus Services
  
  Information to plan your onward journey is available in a printable format
- Car Park
  Station Car Park - 79 spaces Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours
- Cycle Storage Availability
- Rail Replacement Services
  
  In the event of engineering the bus/coach will collect from: Outside station entrance
- Taxi Rank
  
  Shirley (SRL) Station A to B 0121 733 3000 Senator 0121 474 2424 Able 0121 694 6666
- This station does not offer
  
  Cycle Storage Sheltered
Station Facilities
- Customer Service
  
  Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
  
  Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
  
  **Shirley Station is accredited by the Secure Station Scheme**
- Toilets
  The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. The toilet facilities are available: Monday - Thursday 06:30-13:00, Friday 06:30-20:00, Saturday 08:00-20:00 and Sunday 09:00-16:30. Toilet facilities are not available when the Ticket Office is closed.
- This station does not offer
  
  Left Luggage, Lost Property, WiFi

LIVE DEPARTURES AND ARRIVALS

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Shirley

Shirley Station

AT A GLANCE

STATION DETAILS

Customer Help Points

Induction Loop

National Key Toilets

Ramp For Train Access

Staff Help Available

Step Free Access

This station does not offer

Prepurchase Collection

Staffing Level

Ticket Machine

Ticket Office

This station does not offer

Bus Services

Car Park

Cycle Storage Availability

Rail Replacement Services

Taxi Rank

This station does not offer

Customer Service

Toilets

This station does not offer

LIVE DEPARTURES AND ARRIVALS

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