Level access to Platform 2 (for Shanklin) from forecourt (via poor quality dropped kerb). Step-free access to Platform 1 (for Ryde) via separate entrance and long ramp at approx. 1:20. Step-free route between platforms via street - approx 300m
This station does not have any Customer Information Screens or a PA system to announce train services from this station.
This station does not offer
Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis, Accessible Ticket Machines, National Key Toilets, Staff Help Available, Wheelchairs Available