Designated area for pick ups and drop offs can be located to the side of main entrance of station
Ramp For Train Access
Staff Help Available
Monday to Friday – 05:40 to 19:05
Saturday – 05:40 to 19:05
Sunday – 09:10 to 16:45
Staffing hours are shown in the 'Staffing and General services' section, however staff may be involved in other activities during these hours so please do book assistance where possible.
Step Free Access
Step-free access via side gate next to main entrance to Platform 2 (to Hastings). Step-free access via long route through car park & via level crossing to Platform 1 (to Ashford).
This station does not offer
Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis, National Key Toilets