Details of nearest taxis are shown on station information poster
Accessible Ticket Machines
Customer Help Points
On each platform
Induction Loop
Staff Help Available
Monday to Sunday – 00:00 to 00:00
This is a Driver only operated train service and the station is unstaffed. If a member of staff is available they will be sent from another station to assist or a taxi supplied therefore booking is strongly recommended. Alternatively, customers are advised to use Harlow Town (3 miles north) or Broxbourne (5 miles south) for trains towards London or Cambridge where assistance is available for all services.
Step Free Access
This station has step free access between platforms to both platforms via the level crossing on High Street and approximately 50 metres apart.
Assistance meeting point will be arranged on request.
This station does not offer
Accessible Booking Office Counter, Accessible Public Telephones, Impaired Mobility Set Down, National Key Toilets, Ramp For Train Access, Wheelchairs Available