Details of nearest taxis are shown on station information poster
Accessible Ticket Machines
Customer Help Points
Help points can be found at the following location(s):
Platform 1 (for trains towards Norwich) - Fixed to the wall of the former station building, facing the steps to the footbridge
Platform 2 (for trains towards Great Yarmouth and Lowestoft) - Fixed to the platform-facing wall of the former station building, under the canopy
Ramp For Train Access
Staff Help Available
This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
What assistance is available for customers using this station?
Board and alight
Luggage (on and off train only)
Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
By calling 0345 600 7245 (option 4)
By selecting the help button on the ticket machine at this station
By using one of the two Help Points at this station
Assistance meeting point is on the platform.
Step Free Access
There is step free access from the carpark to Platform 1 (for trains towards Norwich) only, with no step free access from the carpark to Platform 2 (for trains towards Great Yarmouth and Lowestoft) as there is a stepped footbridge between the platforms. Step free access to Platform 2 is only available via the entrance from Station Drive.
Station Car Park - 14 spaces
Monday to Friday – 24 hours
Saturday – 24 hours
Sunday – 24 hours
Cycle Storage Availability
There are four cycle stands next to the entrance on to Platform 1 (for trains towards Norwich), and a further five cycle stands are on Platform 2 (for trains towards Great Yarmouth and Lowestoft), between the entrance on to the platform from Station Drive and the former station building and canopy. There are also two cycle lockers on Platform 2, located underneath the footbridge steps.
Rail Replacement Services
Rail replacement bus services pick up and drop off at the station entrance. Please note that due to access restrictions, this station can only be served by mini-bus.