Peterborough Station

Live times and facilities information for Peterborough Station

AT A GLANCE

Ticket Office
Car Park
Step Free Access
Ticket Machine
Bus Services
Toilets
Prepurchase Collection
Taxi Rank
Cycle Storage Availability
WiFi

STATION DETAILS

Accessibility and mobility access
- Accessible Booking Office Counter
- Accessible Taxis
  
  Outside station plus we can book by phone
- Accessible Ticket Machines
- Impaired Mobility Set Down
- Induction Loop
- National Key Toilets
- Ramp For Train Access
- Staff Help Available
  Monday – 04:00 to 00:30 Tuesday – 04:00 to 00:30 Wednesday – 04:00 to 00:30 Thursday – 04:00 to 00:30 Friday – 04:00 to 00:30 Saturday – 04:00 to 00:30 Sunday – 06:00 to 00:30
  When arriving for booked or turn-up-and-go assistance, the meeting point is the Customer Information Point on the main concourse. Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.
- Step Free Access
  
  This station has step free access to all platforms.
  This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955.
  Steps and lifts are available for access to all 7 platforms. Ticket Office and Car Park are step free.
  Peterborough has a RNIB Map for All located outside the main entrance to the right of the doors.
  Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary.
- Wheelchairs Available
- This station does not offer
  
  Accessible Public Telephones, Customer Help Points
Buying / collecting tickets
- Penalty Fares
  Applicable Operators: LNER
- Prepurchase Collection
- Staffing Level
  Fulltime
- Ticket Machine
- Ticket Office
  Monday to Friday – 06:00 to 20:00 Saturday – 06:00 to 20:00 Sunday – 08:00 to 20:00
  In Travel Centre and on concourse.
Getting to / from the station
- Bus Services
  
  Information to plan your onward journey is available in a printable format here
- Car Park
  Main station - 731 spaces
- Cycle Storage Availability
  Storage location:
  Alongside station entrance and adjacent to BTP office
- Cycle Storage Sheltered
- Rail Replacement Services
  
  Rail Replacement Coaches leave from the station entrance.
- Taxi Rank
  
  Taxis are available, whilst services run, there is also a private hire firm situated at the station.
  Peterborough Taxis: 01733 777 000
Station Facilities
- Customer Service
  
  We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.
  This station has Secure Station Accreditation
- Lost Property
  Monday to Friday – 09:00 to 16:00
- Toilets
  
  The toilets are located on Platform 1 and between Platforms 4 and 5. The National key toilets are located on Platforms 1 ; these toilets are operated by a RADAR key. A RADAR key is available from the Customer Services Office on Platform 1. Toilet opening hours are at all times that the station is open.
- This station does not offer
  
  Left Luggage, WiFi

LIVE DEPARTURES AND ARRIVALS

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Peterborough

Peterborough Station

AT A GLANCE

STATION DETAILS

Accessible Booking Office Counter

Accessible Taxis

Accessible Ticket Machines

Impaired Mobility Set Down

Induction Loop

National Key Toilets

Ramp For Train Access

Staff Help Available

Step Free Access

Wheelchairs Available

This station does not offer

Penalty Fares

Prepurchase Collection

Staffing Level

Ticket Machine

Ticket Office

Bus Services

Car Park

Cycle Storage Availability

Cycle Storage Sheltered

Rail Replacement Services

Taxi Rank

Customer Service

Lost Property

Toilets

This station does not offer

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On Saturday 5th July, there will be short notice changes to our services. Click here to view the timetables & travel advice for affected ticket holders. Please check before you travel.

Peterborough

Peterborough Station

AT A GLANCE

STATION DETAILS

Accessible Booking Office Counter

Accessible Taxis

Accessible Ticket Machines

Impaired Mobility Set Down

Induction Loop

National Key Toilets

Ramp For Train Access

Staff Help Available

Step Free Access

Wheelchairs Available

This station does not offer

Penalty Fares

Prepurchase Collection

Staffing Level

Ticket Machine

Ticket Office

Bus Services

Car Park

Cycle Storage Availability

Cycle Storage Sheltered

Rail Replacement Services

Taxi Rank

Customer Service

Lost Property

Toilets

This station does not offer

LIVE DEPARTURES AND ARRIVALS

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