AT A GLANCE

Ticket Office
Car Park
Step Free Access
Ticket Machine
Bus Services
Toilets
Prepurchase Collection
Taxi Rank
Cycle Storage Availability
WiFi

STATION DETAILS

Accessibility and mobility access
- Accessible Booking Office Counter
- Accessible Ticket Machines
  
  The self service ticket machine for purchasing tickets for travel today and collection of pre-paid tickets is located in the subway.
- Customer Help Points
  
  Help Points are available on both platforms and adjacent to the Ticket Office to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.
- Impaired Mobility Set Down
- Induction Loop
- National Key Toilets
  The National key toilets are located in the Station Building; these toilets are operated by a radar key.
- Ramp For Train Access
- Staff Help Available
  Monday to Friday – 05:30 to 18:30 Saturday – 05:30 to 18:30 Sunday – 09:00 to 18:30
- Step Free Access
  
  Customers requiring assistance to board and alight trains at this station should contact the TransPennine Express Assisted Travel helpline on 0800 107 2149.
  
  Ramps are available to all Platforms. Note: Ramps to the platforms at this station are steep, and may not be accessible by all wheelchair users. Station staff are unable to provide assistance up and down the ramps to the platforms at this station.
- This station does not offer
  
  Accessible Public Telephones, Accessible Taxis, Wheelchairs Available
Buying / collecting tickets
- Prepurchase Collection
- Staffing Level
  Parttime
- Ticket Machine
- Ticket Office
  Monday – 05:30 to 18:30 Tuesday – 05:30 to 18:30 Wednesday – 05:30 to 18:30 Thursday – 05:30 to 18:30 Friday – 05:30 to 18:30 Saturday – 05:30 to 18:30 Sunday – 09:00 to 18:30
  The ticket office is located by the main car park and not on the station platforms.
- This station does not offer
  
  Penalty Fares
Getting to / from the station
- Bus Services
  
  Information to plan your onward journey is available in a printable format
- Car Park
  Station Car Park - 131 spaces Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours
- Cycle Storage Availability
  Storage location: 2 Tier Stands located outside the ticket office.
- Cycle Storage Sheltered
- Rail Replacement Services
  
  Outside the Ticket Office.
- Taxi Rank
  
  The nearest taxi rank is adjacent to the ticket office.
Station Facilities
- Customer Service
  
  To speak to a member of our team please call 0345 600 1671
- Toilets
  The toilets are located in the Station Building. The National key toilets are located in the Station Building; these toilets are operated by a radar key.
- WiFi
- This station does not offer
  
  Left Luggage, Lost Property

LIVE DEPARTURES AND ARRIVALS

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Important – We are pleased to confirm that following thorough checks by Hitachi on the Hull Trains Fleet of Class 800 series trains, all our services have now resumed as normal. Please wear a face covering and find out how we are keeping you safe on board our services here.

Important – We are pleased to confirm that following thorough checks by Hitachi on the Hull Trains Fleet of Class 800 series trains, all our services have now resumed as normal. Please wear a face covering and find out how we are keeping you safe on board our services here.

Northallerton

Northallerton Station

AT A GLANCE

STATION DETAILS

Accessible Booking Office Counter

Accessible Ticket Machines

Customer Help Points

Impaired Mobility Set Down

Induction Loop

National Key Toilets

Ramp For Train Access

Staff Help Available

Step Free Access

This station does not offer

Prepurchase Collection

Staffing Level

Ticket Machine

Ticket Office

This station does not offer

Bus Services

Car Park

Cycle Storage Availability

Cycle Storage Sheltered

Rail Replacement Services

Taxi Rank

Customer Service

Toilets

WiFi

This station does not offer

LIVE DEPARTURES AND ARRIVALS

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