The self service ticket machine for purchasing tickets for travel today and collection of pre-paid tickets is located in the subway.
Customer Help Points
Help Points are available on both platforms and adjacent to the Ticket Office to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.
Impaired Mobility Set Down
National Key Toilets
The National key toilets are located in the Station Building; these toilets are operated by a radar key.
Ramp For Train Access
Staff Help Available
Monday to Friday – 05:30 to 18:30
Saturday – 05:30 to 18:30
Sunday – 09:00 to 18:30
Step Free Access
Customers requiring assistance to board and alight trains at this station should contact the TransPennine Express Assisted Travel helpline on 0800 107 2149.
Ramps are available to all Platforms. Note: Ramps to the platforms at this station are steep, and may not be accessible by all wheelchair users. Station staff are unable to provide assistance up and down the ramps to the platforms at this station.
This station does not offer
Accessible Public Telephones, Accessible Taxis, Wheelchairs Available