Details of nearest taxis are shown on station information poster
Accessible Ticket Machines
Customer Help Points
On each platform
Ramp For Train Access
Staff Help Available
Monday to Friday – 06:30 to 09:30
Weekend – Closed
Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use Bishops Stortford (8 miles south). An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended.
Step Free Access
This station has step free access to both platforms HOWEVER, PLEASE NOTE. Access between platforms is via footbridge only. Access to the London bound platform is off Debden Road which is approximately 800 metres from the ticket office.