Details of nearest taxis are shown on station information poster
Accessible Ticket Machines
Customer Help Points
Help points can be found at the following location(s):
Platform 1 (for trains towards Bury St Edmunds and Cambridge) - Immediately inside the entrance on to the platform, fixed to the brick wall
Platform 2 (for trains towards Ipswich) - On the outside of the covered waiting area, fixed to the platform-facing brick wall
Ramp For Train Access
Staff Help Available
This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
What assistance is available for customers using this station?
Board and alight
Luggage (on and off train only)
Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
By calling 0345 600 7245 (option 4)
By selecting the help button on the ticket machine at this station
By using one of the two Help Points at this station
Assistance meeting point is on the platform.
Step Free Access
This station has step free access to Platform 1 (for trains towards Bury St Edmunds and Cambridge) only. Platform 2 (for trains arriving from Cambridge, or towards Ipswich) can only be accessed via a stepped underpass which leads to and from Platform 1 and the entrance to the station.