AT A GLANCE

Ticket Office
Car Park
Step Free Access
Ticket Machine
Bus Services
Toilets
Prepurchase Collection
Taxi Rank
Cycle Storage Availability
WiFi

STATION DETAILS

Accessibility and mobility access
- Accessible Ticket Machines
- Customer Help Points
  
  at entrance to platform 1, and on platform 2
- Induction Loop
- National Key Toilets
- Ramp For Train Access
- Staff Help Available
  Monday to Friday – 05:35 to 22:10 Saturday – 05:35 to 22:10 Sunday – 08:20 to 19:30
  Please note that assistance is only available during the station staffed hours (see above), unless pre-booked.
- This station does not offer
  
  Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis, Impaired Mobility Set Down, Step Free Access, Wheelchairs Available
Buying / collecting tickets
- Prepurchase Collection
- Staffing Level
  Parttime
- Ticket Machine
- Ticket Office
  Monday to Friday – 05:35 to 22:10 Saturday – 05:35 to 22:10 Sunday – 08:20 to 19:30
- This station does not offer
  
  Penalty Fares
Getting to / from the station
- Bus Services
  
  Local buses stop near station 5 minutes walk. Also Express Bus service to Stansted Airport.
- Car Park
  Station Car Park - 257 spaces Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours
- Cycle Storage Availability
  
  60 2-tier rack spaces
  Storage location: Forecourt
- Cycle Storage Sheltered
- Rail Replacement Services
  
  Substitute bus services stop outside station entrance
- This station does not offer
  
  Taxi Rank
Station Facilities
- Customer Service
  
  Monday-Saturday 08:00-20:00
  Sunday 10:00-20:00
  Bank Holidays 09:00-18:00
  
  The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
  
  Closed on Christmas Day and Boxing Day.
- Lost Property
  Monday to Friday – 09:00 to 17:00
- Toilets
  The toilets are located on Platform 2/3. The National key toilets are located in the Ticket Hall and also in the Waiting Room on Platform 2/3.
- WiFi
- This station does not offer
  
  Left Luggage

LIVE DEPARTURES AND ARRIVALS

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AT A GLANCE

STATION DETAILS

Accessible Ticket Machines

Customer Help Points

Induction Loop

National Key Toilets

Ramp For Train Access

Staff Help Available

This station does not offer

Prepurchase Collection

Staffing Level

Ticket Machine

Ticket Office

This station does not offer

Bus Services

Car Park

Cycle Storage Availability

Cycle Storage Sheltered

Rail Replacement Services

This station does not offer

Customer Service

Lost Property

Toilets

WiFi

This station does not offer

LIVE DEPARTURES AND ARRIVALS

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