Marks Tey Station

Live times and facilities information for Marks Tey Station

AT A GLANCE

Ticket Office
Car Park
Step Free Access
Ticket Machine
Bus Services
Toilets
Prepurchase Collection
Taxi Rank
Cycle Storage Availability
WiFi

STATION DETAILS

Accessibility and mobility access
- Accessible Taxis
  
  Details of nearest taxis are shown on station information poster
- Accessible Ticket Machines
- Customer Help Points
  
  Help points can be found at the following location(s):
  - Platform 1 (for trains towards London) - At the bottom of the ramped entrance to this platform, next to the steps down from the booking hall
  - Platforms 2/3 (for trains towards Colchester and Ipswich, and Sudbury) - On the outside of the waiting room, fixed to the wall facing the barrow crossing
- Impaired Mobility Set Down
- Induction Loop
- National Key Toilets
- Ramp For Train Access
- Staff Help Available
  Monday to Friday – 05:45 to 22:45 Saturday – 05:45 to 22:45 Sunday – 07:00 to 22:00
  Assistance to / from mainline services is provided by station staff during the opening hours listed below. Outside of these times assistance from a conductor is only available for services running to / from Sudbury. For any other services alternative transport will be provided to / from Colchester station. Booking is recommended.
  What assistance is available for customers using this station?
  - Board and alight
  - Ramp assistance
  - Luggage (on and off train only)
  - Ticket sale on board
  How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
  - By speaking with a member of station staff
  - By calling 0345 600 7245 (option 4)
  - By selecting the help button on the ticket machine at this station
  - By using one of the two Help Points at this station
- Step Free Access
  
  There is step free access from the ticket office to Platform 1 (for trains towards London) only, with no step free access from the ticket office to Platforms 2/3 (for trains towards Colchester and Ipswich, and Sudbury). There is step free access from the carpark to Platforms 2/3 (for trains towards Colchester and Ipswich, and Sudbury) only, with no step free access from the carpark to Platform 1 (for trains towards London) via the station as there is a stepped footbridge between the platforms.
  Access from the ticket office to Platforms 2/3 (for trains towards Colchester and Ipswich, and Sudbury) is via North Lane, which is approximately 500m from the ticket office and Platform 1 (for trains towards London). Please allow plenty of time for your transfer between platforms.
  This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
  Assistance meeting point is the ticket office for London bound services, or the supervisor's office on Platform 2 for northbound services towards Colchester and Ipswich. For Sudbury line services please make yourself known to the member of traincrew who will be monitoring the platform prior to departure.
- Wheelchairs Available
- This station does not offer
  
  Accessible Booking Office Counter, Accessible Public Telephones
Buying / collecting tickets
- Penalty Fares
  Applicable Operators: Greater Anglia
- Prepurchase Collection
- Staffing Level
  Parttime
- Ticket Machine
- Ticket Office
  Monday to Friday – 05:35 to 22:10 Saturday – 05:35 to 22:10 Sunday – 08:20 to 19:30
Getting to / from the station
- Car Park
  Station Car Park - 257 spaces Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours
- Cycle Storage Availability
  Storage location:
  A sheltered cycle parking area providing 60 spaces is located next to the side entrance to Platform 1 (for trains towards London), and a secure compound with 200 spaces is available on the access road to the station car park, behind Platform 3 (for trains towards Sudbury).
- Cycle Storage Sheltered
- Rail Replacement Services
  
  Rail replacement bus services pick up and drop off at the front of the station.
- This station does not offer
  
  Bus Services, Taxi Rank
Station Facilities
- Customer Service
  
  Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
  The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
  Closed on Christmas Day and Boxing Day.
- Lost Property
  Monday to Friday – 09:00 to 17:00
- Toilets
  
  The male and the female toilets are located next to the waiting shelter on Platforms 2/3 (for trains towards Colchester and Ipswich, and Sudbury). There are two accessible toilets available for radar key holders - one can be accessed via the waiting room on Platforms 2/3, and the other is inside the booking hall which leads to Platform 1 (for trains towards London). All toilets at this station are scheduled to be open at the following times:
  Monday - Friday 06:00 - 21:00Saturday 06:00 - 21:00Sunday 07:30 - 21:00
- WiFi
  
  Find WiFi Hotspots around Marks Tey station
- This station does not offer
  
  Left Luggage

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Marks Tey

Marks Tey Station

AT A GLANCE

STATION DETAILS

Accessible Taxis

Accessible Ticket Machines

Customer Help Points

Impaired Mobility Set Down

Induction Loop

National Key Toilets

Ramp For Train Access

Staff Help Available

Step Free Access

Wheelchairs Available

This station does not offer

Penalty Fares

Prepurchase Collection

Staffing Level

Ticket Machine

Ticket Office

Car Park

Cycle Storage Availability

Cycle Storage Sheltered

Rail Replacement Services

This station does not offer

Customer Service

Lost Property

Toilets

WiFi

This station does not offer

LIVE DEPARTURES AND ARRIVALS

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Marks Tey

Marks Tey Station

AT A GLANCE

STATION DETAILS

Accessible Taxis

Accessible Ticket Machines

Customer Help Points

Impaired Mobility Set Down

Induction Loop

National Key Toilets

Ramp For Train Access

Staff Help Available

Step Free Access

Wheelchairs Available

This station does not offer

Penalty Fares

Prepurchase Collection

Staffing Level

Ticket Machine

Ticket Office

Car Park

Cycle Storage Availability

Cycle Storage Sheltered

Rail Replacement Services

This station does not offer

Customer Service

Lost Property

Toilets

WiFi

This station does not offer

LIVE DEPARTURES AND ARRIVALS

SEARCH FOR ANOTHER STATION

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