Accessible Black Cabs are available from the taxi rank adjacent to the Cab Road exit from Waterloo Main station.
Accessible Ticket Machines
On overbridge from Waterloo Main station
Customer Help Points
On platforms and overbridge
National Key Toilets
Platforms B and C - Available during staffing hours
Ramp For Train Access
Staff Help Available
Step Free Access
Category B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to Waterloo East is only through use of lift at Waterloo Main. Ramps access to the platforms is steep. There is no ticket office. Full ticket office facilities available in Waterloo Main station.
There is an entrance from Southwark underground station but this involves either steps or an escalator.
There is also a step only access available from the Sandall Street entrance onto the overbridge connection between Waterloo East and Waterloo main stations.
Taxis and direct road access only available from Waterloo main station which is connected via ramps and an overbridge to Waterloo East station.
This station does not offer
Accessible Booking Office Counter, Impaired Mobility Set Down