Accessible taxis are available at the taxi rank along platform 10 (during station opening hours) and outside the station entrance (during station closing hours)
Accessible Ticket Machines
Customer Help Points
Yes, help is available 24 hours a day. It can be found from the Rail Information Point, Network Rail Station Reception or any member of station staff. Or by telephoning 020 7295 2789 (Monday - Friday 0700-1900) or by ringing 07788 924 382 after 19:00.
Impaired Mobility Set Down
Yes by entering station via Primrose Street next to platform 10. Please ask at the Network Rail Station Reception, adjacent to Platform 10 for mobility assistance. You can also telephone to book in advance on 020 7295 2789 (Monday - Friday 0700-1900) or 07788 924 382. It is preferred if assistance is booked 24 hours in advanced of travel.
National Key Toilets
Adjacent to Platform 10 and can be operated by a radar key. There is also a buzzer at the toilet door.
Ramp For Train Access
Staff Help Available
Monday to Friday – 04:00 to 01:00
Saturday – 04:00 to 01:00
Sunday – 04:00 to 01:00
Open during station opening hours.
Step Free Access
All the platforms are on the same level. There are lifts and escalators available to get to the Liverpool Street bus station and shops.