AT A GLANCE

Ticket Office
Car Park
Step Free Access
Ticket Machine
Bus Services
Toilets
Prepurchase Collection
Taxi Rank
Cycle Storage Availability
WiFi

STATION DETAILS

Accessibility and mobility access
- Accessible Booking Office Counter
  Virgin Trains have a height adjusted ticket counter which can be found in the ticket office on the left hand side of the Main Concourse when entering the station. London Midland do not have a height adjusted counter at this station. There is also a lowered counter in the Mobility Assistance Lounge.
- Accessible Ticket Machines
  Mobility Assistance will help passengers buying tickets if required.
- Customer Help Points
  
  A dedicated Mobility Assistance Reception is located on the main concourse adjacent to the ticket office. There is also a Customer Information Point located in the centre of the concourse.
  Monday-Saturday 07:00-23:00
  Sunday 08:00-23:00
- Impaired Mobility Set Down
  
  Assistance is available to and from platforms, the car park and the taxi rank. You can request this from the Mobility Assistance Lounge Reception that can be found on the left hand side of the main entrance or from the Information Point in the centre of the Main Concourse or from any member of staff. It is advised to use the Mobility assistance number at London Euston Station on 02079226482 if being booked on the day. It is preferred if assistance is booked 24 hour in advance using the following numbers of the train company you are travelling with.
  - - 0800 0158 123, textphone 0800 0158 124
  - - 0800 092 4260, textphone 0844 811 0134
  - - 0343 222 1234, textphone 020 3031 9331
  - - 0330 060 0500, textphone 18001 0330 060 0500
- Induction Loop
- National Key Toilets
  
  These are located adjacent to the main public toilets, by the entrance to platforms 1-3.
- Ramp For Train Access
- Staff Help Available
  Monday – 04:30 to 01:30 Tuesday – 04:30 to 01:30 Wednesday – 04:30 to 01:30 Friday – 04:30 to 02:00 Saturday – 04:30 to 02:00 Sunday – 05:15 to 01:30
  Help is available from the Information Point in the centre of the main concourse, ask a member of station staff or from the Mobility Assistance Reception (if closed please use number on the reception door door) or see any member of station staff. Mobility Assistance Reception is open 07:00-23:00 Monday to Saturday and 08:00-23:00 on Sunday
  
  Disabled assistance is available to and from platforms, the car park and the taxi rank & drop off area. You can request this from the Mobility Assistance Reception that can be found on the main concourse between Boots & the ticket office, from the Information Point in the centre of the Main Concourse or from any member of staff. It is preferred if assistance is booked 24 hour in advance using the following numbers of the train company you are travelling with:
  - - 0800 0158 123, textphone 0800 0158 124
  - - 0800 092 4260, textphone 0844 811 0134
  - - 0343 222 1234, textphone 020 3031 9331
  - - 0330 060 0500, textphone 18001 0330 060 0500
- Step Free Access
  
  Suitable for disabled passengers. Level access to all platforms via ramps. Lifts provided between concourse, taxi & car park and London Underground ticket hall.
  
  Lift access is available to the Underground ticket hall, however the Underground station itself has only escalators & stairs. Nearby Euston Square station has step-free access Westbound only to the Circle, Hammersmith & City and Metropolitan Lines. For more information on the accessibility on London Transport .
- This station does not offer
  
  Accessible Public Telephones, Accessible Taxis, Wheelchairs Available
Buying / collecting tickets
- Penalty Fares
  Applicable Operators: West Midlands Trains, London Overground
- Prepurchase Collection
- Staffing Level
  Fulltime
- Ticket Machine
- Ticket Office
  Monday to Friday – 06:00 to 00:00 Saturday – 06:00 to 23:00 Sunday – 07:00 to 00:00
  The travel centre is on the left as you enter through the main entrance.
  
  Advanced bookings are available:
  
  Monday to Friday - 06:30 to 21:00
  Saturday - 08:30 to 21:00
  Sunday - 07:30 to 21:00
Getting to / from the station
- Bus Services
  
  Buses are available from Euston bus station next to the railway station. All Transport for London buses are accessible by step free access.
  
  More information about Transport for London buses can be found
- Cycle Storage Availability
  Storage location: On platform 18 at buffer end, West Colonnade opposite Sainsbury's, alongside station entrance, East Colonnade opposite M&S and to the rear of Nandos and Cafe Rouge
- Cycle Storage Sheltered
- Rail Replacement Services
  
  Go to Platform 2, there is a gate adjacent to the station from the main road.
- Taxi Rank
  
  The taxi rank is located beneath the station.
- This station does not offer
  
  Car Park
Station Facilities
- Customer Service
  Monday-Sunday 07:00-23:00
  
  Available from the Customer Information Point in the centre of the concourse. Alternatively customers can seek information and assistance from the ticket office or the Mobility Assistance Reception.
- Left Luggage
- Lost Property
  Monday to Friday – 09:00 to 17:30
- Toilets
  
  These are located by the entrance to platforms 1-3
  
  There are also accessible showers located in the First Class Lounge, shared between Caledonian Sleeper and Virgin Trains
- This station does not offer
  
  WiFi

LIVE DEPARTURES AND ARRIVALS

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Storm Dennis brought heavy rain and strong winds on Saturday 15 & Sunday 16 February. We are accepting tickets dated for travel on 15 and 16 February on Monday 17 February for passengers with Hull Trains Only tickets and will be offering refunds if you did not travel at all.

Storm Dennis brought heavy rain and strong winds on Saturday 15 & Sunday 16 February. We are accepting tickets dated for travel on 15 and 16 February on Monday 17 February for passengers with Hull Trains Only tickets and will be offering refunds if you did not travel at all.

London Euston

London Euston Station

AT A GLANCE

STATION DETAILS

Accessible Booking Office Counter

Accessible Ticket Machines

Customer Help Points

Impaired Mobility Set Down

Induction Loop

National Key Toilets

Ramp For Train Access

Staff Help Available

Step Free Access

This station does not offer

Penalty Fares

Prepurchase Collection

Staffing Level

Ticket Machine

Ticket Office

Bus Services

Cycle Storage Availability

Cycle Storage Sheltered

Rail Replacement Services

Taxi Rank

This station does not offer

Customer Service

Left Luggage

Lost Property

Toilets

This station does not offer

LIVE DEPARTURES AND ARRIVALS

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