There are six accessible ticket machines at the station, four located on the station concourse and two located inside the Virgin Trains Information point.
Customer Help Points
There are two help points located on the Skelhorne Street side of the station with a direct line to contact station staff. There is also a call point near the entrance of the short stay car park.
Impaired Mobility Set Down
Assistance is available to and from platforms
National Key Toilets
The National Key (RADAR) toilet is located next to the Male and Female toilets by the Lord Nelson Street entrance. If you do not have a key please locate a member of staff and they will provide you with one.
'Arriva' and 'Stagecoach' operate a network of daily, frequent bus routes around the city and also to nearby towns. For route maps and timetables: www.arrivabus.co.uk and www.stagecoachbus.com/merseyside
Liverpool's main bus station (on Roe Street) is about 4 minutes walk from Lime Street station.
Not all buses are accessible
Buy a Liverpool PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. More details at
Short stay car park located on Skelhorne Street & Long Stay Car Park located on Lord Nelson Street - 280 spaces
Monday to Sunday – 24 hours
Cycle Storage Availability
There are 2 areas at Liverpool Lime Street station where you can lock up your bike, Lord Nelson Street and Skelhorne Street. They are the only 2 places you are permitted to leave your bike at the station.
Storage location: Alongside station entrance
Cycle Storage Sheltered
Rail Replacement Services
Rail Replacement services depart from the front of the station on Lime Street
The station taxi rank is located at Skelhorne Street side of the station. There are two customer help points located for passengers requiring assistance.