A Ticket Vending Machine is located on Platform One.
Customer Help Points
On platform 3
Staff Help Available
Monday to Friday – 06:00 to 19:00
Saturday – 07:00 to 16:00
This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance.
All of our trains have ramps on board that our conductors are trained to use.
We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish).
Please contact West Midlands Railway Passenger Assist team on 0800 0248998
This station does not offer
Accessible Public Telephones, Accessible Taxis, Impaired Mobility Set Down, National Key Toilets, Ramp For Train Access, Step Free Access, Wheelchairs Available
Please contact our Contact Centre
team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00
Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except
Christmas Day and Boxing Day.
**Lichfield Trent Valley is accredited by the Secure Station Scheme**
The toilets and accessible toilets (non-RADAR) are located in the Booking Hall. An entrance key can be requested from staff. The toilet facilities are available: Monday - Saturday 06:00-19:00 and Sunday Closed. The toilet facilities are not available when the Ticket Office is closed.