Monday – 06:15 to 18:00
Tuesday – 06:15 to 18:00
Wednesday – 06:15 to 18:00
Thursday – 06:15 to 18:00
Friday – 06:00 to 19:00
Saturday – 07:00 to 19:00
Sunday – 10:00 to 13:00
This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance.
All of our trains have ramps on board that our conductors are trained to use.
We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish).
Please contact West Midlands Railway Passenger Assist team on 0800 0248998
Step Free Access
Step-free access to Booking Hall from pedestrian overbridge - accessed from western side via ramp and from eastern side via ramp. 34 steps down to either platform via ramp. Separate step-free entrance to Birmingham (platform 1) via ramp. Separate entrance to Coventry platform via ramp. Step-free route between platforms is 190m.
This station does not offer
Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis, Accessible Ticket Machines, Impaired Mobility Set Down, National Key Toilets, Wheelchairs Available