Hemel Hempstead Station

Live times and facilities information for Hemel Hempstead Station

AT A GLANCE

Ticket Office
Car Park
Step Free Access
Ticket Machine
Bus Services
Toilets
Prepurchase Collection
Taxi Rank
Cycle Storage Availability
WiFi

STATION DETAILS

Accessibility and mobility access
- Accessible Public Telephones
  
  Public telephones are not accessible
- Accessible Taxis
  
  Accessible taxis are available
- Accessible Ticket Machines
  
  Card payment only.
- Customer Help Points
- Induction Loop
- National Key Toilets
  
  The accessible toilets (non-RADAR) are located in the Booking Hall Concourse. The toilet facilities are available: Monday - Friday 06:00-20:00, Saturday 07:00-20:00 and Sunday 07:30-19:00. The toilet facilities are not available when the Ticket Office is closed.
- Ramp For Train Access
- Staff Help Available
  Monday to Friday – 06:00 to 20:00 Saturday – 07:00 to 19:00 Sunday – 08:00 to 19:00
  This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
- Step Free Access
  
  This station has been classified as a step-free access category B2 station. This means that there is some step-free access to all platforms - please check details. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
  The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.
- Wheelchairs Available
- This station does not offer
  
  Accessible Booking Office Counter, Impaired Mobility Set Down
Buying / collecting tickets
- Penalty Fares
  Applicable Operators: West Midlands Trains
- Prepurchase Collection
- Staffing Level
  Parttime
- Ticket Machine
- Ticket Office
  Monday to Friday – 06:00 to 20:00 Saturday – 07:00 to 20:00 Sunday – 08:00 to 19:00
  There are 3 Ticket Vending Machines available at Hemel Hempstead, located inside the Booking Hall and outside the station entrance by the short stay car park. These machines accept card payment only.
Getting to / from the station
- Bus Services
  
  Information to plan your onward journey is available in a printable format here
- Car Park
  Station Car Park - 492 spaces Monday to Sunday – 24 hours Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours
- Cycle Storage Availability
  Storage location:
  car park
- Rail Replacement Services
  
  In the event of engineering the bus/coach will collect from: Public service bus stops outside station entrance.
- Taxi Rank
  
  Taxi free phone
- This station does not offer
  
  Cycle Storage Sheltered
Station Facilities
- Customer Service
  
  Please contact our Contact Centre team on: 0333 311 0006. Who are open during the following times:
  Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day
  **Hemel Hempsted is accredited by the Secure Station Scheme**
- Toilets
  
  The toilets and accessible toilets (non-RADAR) are located within the Booking Hall Concourse. All toilet facilities are only available during Booking Office opening hours: Monday - Friday 06:00-20:00, Saturday 07:00-20:00 and Sunday 07:30-19:00. The toilet facilities are not available when the Ticket Office is closed.
- This station does not offer
  
  Left Luggage, Lost Property, WiFi

LIVE DEPARTURES AND ARRIVALS

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Hemel Hempstead

Hemel Hempstead Station

AT A GLANCE

STATION DETAILS

Accessible Public Telephones

Accessible Taxis

Accessible Ticket Machines

Customer Help Points

Induction Loop

National Key Toilets

Ramp For Train Access

Staff Help Available

Step Free Access

Wheelchairs Available

This station does not offer

Penalty Fares

Prepurchase Collection

Staffing Level

Ticket Machine

Ticket Office

Bus Services

Car Park

Cycle Storage Availability

Rail Replacement Services

Taxi Rank

This station does not offer

Customer Service

Toilets

This station does not offer

LIVE DEPARTURES AND ARRIVALS

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Hemel Hempstead

Hemel Hempstead Station

AT A GLANCE

STATION DETAILS

Accessible Public Telephones

Accessible Taxis

Accessible Ticket Machines

Customer Help Points

Induction Loop

National Key Toilets

Ramp For Train Access

Staff Help Available

Step Free Access

Wheelchairs Available

This station does not offer

Penalty Fares

Prepurchase Collection

Staffing Level

Ticket Machine

Ticket Office

Bus Services

Car Park

Cycle Storage Availability

Rail Replacement Services

Taxi Rank

This station does not offer

Customer Service

Toilets

This station does not offer

LIVE DEPARTURES AND ARRIVALS

SEARCH FOR ANOTHER STATION

I WOULD LIKE TO

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