Ticket office staff make every effort to provide the assistance that disabled passengers require.
Ramp For Train Access
Staff Help Available
Monday to Friday – 06:05 to 18:30
Saturday – 07:00 to 18:30
Sunday – 09:10 to 16:30
Step Free Access
Services towards Manchester (platform 2) : From Heaton Moor Road, up 1 step into the ticket hall, turn right down 18 steps and then a further 25 steps onto the platform. When the ticket hall is closed use the entrance on Tatton Road North (30 paces from the junction of Heaton Moor Road) down a ramp (63 paces, 1:7 slope) onto the platform. Services towards Stockport (platform 1) : Either use the entrance at the junction of Heaton Moor Road and Edgerton Road North, through a 5ft wide gate and down 41 steps onto the platform, or level access is available 200 paces down Edgerton Road North from Heaton Moor Road along a ramp (26 paces, 1:7 slope) onto the platform
This station does not offer
Accessible Public Telephones, Accessible Taxis, Accessible Ticket Machines, Customer Help Points, Impaired Mobility Set Down, National Key Toilets, Wheelchairs Available
On both sides of Heaton Moor Road for buses to Manchester, Stockport or Reddish. Busline 0871 200 2233
Cycle Storage Availability
5 cycle lockers and 20 cycle stand parking spaces
Rail Replacement Services
Replacement transport to Stockport will call at the bus stop on Wellington Road North adjacent to Brook Road Replacement transport to Manchester will call at the bus stop on Wellington Road North by the junction with Claremont Avenue.