There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Step Free Access
Access to Platform 1 (to Bidston) is through a gate which opens outwards off the Chester Millennium Greenway via a barrow crossing over the railway, and a narrow ramp at the platform end.
Step free access to Platform 2 (to Wrexham) though a gate which opens outwards off Chester Millennium Greenway path. Platform width is narrow in parts which may be unsuitable for wheelchair or scooter-users.
This station does not offer
Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis, Accessible Ticket Machines, Customer Help Points, Impaired Mobility Set Down, National Key Toilets, Wheelchairs Available