All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Customer Help Points
Help points are available on all platforms
National Key Toilets
Ramp For Train Access
Staff Help Available
Monday to Friday – 05:00 to 22:30
Saturday – 05:00 to 22:30
Sunday – 06:30 to 22:30
Step Free Access
Step-free category B Station - There is level access to main entrance and Platform 2 (for trains towards Portsmouth and Southampton).
Entrance to Platform 1 (for trains towards Brighton and London) is via a 12m long ramp, gradient = 1:10.
Access between platforms is via a footbridge with lifts, available when station is staffed (until 22:00).
There is a an alternative step-free route between up-side and down-side entrances via a local authority footbridge with long ramps at gentle (1:11-1:12) gradient on each side. Total round trip distance via ramps is 260m.
This station does not offer
Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis, Impaired Mobility Set Down
Please contact our Customer Service Centre on 0345 6000 650
Monday to Friday – 07:30 to 19:00
Weekend – Closed
The toilets are located on both platforms. The National key toilets are located on Platform 1; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: email@example.com.