Monday – 06:00 to 17:00
Tuesday – 06:00 to 17:00
Wednesday – 06:00 to 17:00
Thursday – 06:00 to 17:00
Friday – 06:00 to 19:00
Saturday – 07:00 to 15:00
Sunday – 10:35 to 12:00
This station is not staffed at all times, when this station is unstaffed we
can accept bookings for boarding and alighting assistance.
All of our trains have ramps on board that our conductors are trained to use.
We recommend booking assistance 24 hours in advance for this and all other
assistance requests, (you can book further in
advance if you wish).
Please contact London Northwestern Railway Assisted
Travel on 0800 024 8997
Step Free Access
9 steps up from lower car park, then 38 down to Booking Hall entrance - alternative step-free route available via road and ramp. From Booking Hall, step-free route to Birmingham platform via road or 23 steps down. 9 steps up to footbridge level, then 32 steps down from Liverpool platform (2). Step-free ramp from road overbridge to Liverpool platform. Step-free route between platforms is 375m.
This station does not offer
Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis, Accessible Ticket Machines, Impaired Mobility Set Down, National Key Toilets, Ramp For Train Access, Wheelchairs Available
Please contact our Contact Centre
team on: 0333 311 0006.
Who are open during
the following times:
Monday to Friday: 07:00 - 19:00
Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas
Day and Boxing Day.
The toilets are located in the Booking Hall. The toilet facilities are available: Monday - Thursday 06:00-17:00, Friday - 06:00-17:00, Saturday - 07:00-15:00 and Sunday 10:35-12:00. The toilet facilities are not available when the Ticket Office is closed.