All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Customer Help Points
Help points are available on all platforms
Step Free Access
Step-free category B Station - Both platforms have step-free access from Hamble Lane via footpaths, on the Platform 2 (trains towards Portsmouth) side this includes a short steep section of up to 1:4 gradient.
A step-free route between platforms is possible via the street (Hamble Lane pedestrian bridge) - total distance is 290m.
Due to a narrow platform, mobility scooter users and some wheelchair users may not be able to board/leave the train via a ramp. Please call our Assisted Travel team who will arrange alternative transport to/from the nearest station that is accessible to you.
This station does not offer
Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis, Impaired Mobility Set Down, National Key Toilets, Ramp For Train Access, Staff Help Available, Wheelchairs Available