Monday – 06:25 to 14:00
Tuesday – 06:25 to 14:00
Wednesday – 06:25 to 14:00
Thursday – 06:25 to 14:00
Friday – 06:25 to 19:00
Saturday – 08:00 to 17:00
This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance.
All of our trains have ramps on board that our conductors are trained to use.
We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish).
Please contact West Midlands Railway Passenger Assist team on 0800 0248998-
Open: 08:00 - 22:00 7 days a week (except Christmas Day and
Step Free Access
Level access from car park to Birmingham platform. Step-free access to Stratford platform via separate entrance from side street, via ramp (50m long). Step-free access between platforms is 220m. Also footbridge with 24 steps up and down between platforms. Direct level access to footbridge for rear entrance.
This station does not offer
Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis, Accessible Ticket Machines, Impaired Mobility Set Down, National Key Toilets, Wheelchairs Available