Details of nearest taxis are shown on station information poster
Accessible Ticket Machines
Customer Help Points
Help points can be found at the following location(s):
Platform 1 (for trains towards Ipswich) - Next to the waiting shelter which is closer to the barrow crossing, fixed to a red post
Platform 2 (for trains towards Lowestoft) - Beyond the ticket machine and the canopy, fixed to the platform-facing wall
Ramp For Train Access
Staff Help Available
This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
What assistance is available for customers using this station?
Board and alight
Luggage (on and off train only)
Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
By calling 0345 600 7245 (option 4)
By selecting the help button on one of the two ticket machines at this station
By using one of the two Help Points at this station
Assistance meeting point is on the platform.
Step Free Access
This station has step free access to both platforms. However, please note that Platform 1 (for trains towards Ipswich) is only accessible via a barrow crossing across the train tracks, or via a public footpath and road route on to Bramblewood Way which requires additional time.
Station Car Park - 16 spaces
Monday to Sunday – 24 hours
Cycle Storage Availability
There are five cycle lockers located between the waiting shelter and the ticket machine on Platform 1 (for trains towards Ipswich), and a sheltered cycle parking area providing seven cycle stands is on Platform 2 (for trains towards Lowestoft) between the former station buildings and the barrow crossing.
Cycle Storage Sheltered
Rail Replacement Services
Rail replacement bus services pick up and drop at the bus stops on Bramblewood Way, which is behind Platform 1.