Details of nearest taxis are shown on station information poster
Accessible Ticket Machines
Please note, in order to prevent any antisocial behaviour we are not accepting cash payments at this station's ticket machines until further notice.
Customer Help Points
Help points can be found at the following location(s):
Platform 2 (for trains towards Thorpe-le-Soken, Clacton, and Walton-on-the-Naze) - Just beyond the sheltered waiting area but before the toilets, fixed to the platform-facing wall of the former station building
Ramp For Train Access
Staff Help Available
This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
What assistance is available for customers using this station?
Board and alight
Luggage (on and off train only)
Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
By calling 0345 600 7245 (option 4)
By selecting the help button on one of the two ticket machines at this station
By using the Help Point at this station
Assistance meeting point is on the platform, next to the yellow boarding ramp.
Step Free Access
This station has step free access to both platforms from Plough Road, with approximately 30 metres between the two entrances which are either side of the level crossing.