Monday to Friday – 06:00 to 20:00
Saturday – 07:00 to 20:00
Sunday – 08:00 to 16:00
This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance.
All of our trains have ramps on board that our conductors are trained to use.
We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish).
Please contact West Midlands Railway Passenger Assist team on 0800 0248998
Step Free Access
Access to booking hall via ramp. Alternative entrance via steps. Access from Booking Hall to platform 1 (trains to Birmingham) via ramp or 23 steps. Access to platform 2 (trains to Lichfield) from separate entrance via ramp or steps. Also footbridge with 6 steps up and 6 steps down to mid-point of ramp. Step-free access between platforms available via ramps and pavement on overbridge - 270m total. Ramp to ticket office doesn't have handrails. Steps and other ramps all have handrails.
This station does not offer
Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis, Accessible Ticket Machines, Impaired Mobility Set Down, National Key Toilets, Wheelchairs Available
Information to plan your onward journey is available in a printable format
Cycle Storage Availability
Rail Replacement Services
In the event of engineering the bus/coach will collect from the bus stops on Gravelly Hill North, either side of Hilton Hill junction. Please check the front of the vehicle for the direction of travel.
Star Radio 0121 373 1111 Yenton 0121 384 8181 TOA 0121 427 8888