Meeting point at Gordon Street entrance outside Travel Centre. Help can be requested from the Mobility Assistance Point in the station concourse or by asking a member of station staff
Ramp For Train Access
Staff Help Available
Monday – 04:00 to 00:30
Tuesday – 04:00 to 00:30
Wednesday – 04:00 to 00:30
Thursday – 04:00 to 00:30
Friday – 04:00 to 00:30
Saturday – 04:00 to 00:30
Sunday – 07:00 to 00:30
Any member of station staff can help or at the mobility assistance point, travel centre as well as the ticket office. Passengers should arrange assistance before travel with the relevant train operator: CrossCountry 08448 110 125 London North Eastern Railway 03457 225 225 TransPennine Express 0800 1072 149 ScotRail 0800 9122 901 Virgin Trains 08000 158 123
The Mobility Assistance point is open between 07:00 - 22:00. When closed passengers should see any member of station staff.
Step Free Access
Customers requiring local trains in Lanarkshire, between Dalmuir and Motherwell / Larkhall, will need Platforms 16 and 17 at the underground Low Level part of the station. However, journeys on most routes from Glasgow Central will be from High Level Platforms 1-15.
High Level Platforms 1-15 are all on the same level and require no step free access. To access Low Level Platforms 16 & 17 there are escalators. Disabled passengers should use the lift behind the ticket barriers on platforms 11-15. Disabled passengers can also leave by lifts to Hope Street and can leave all other exits by foot except Union Street. For step free access to Union Street disabled passengers should exit by Gordon Street.
This station does not offer
Accessible Public Telephones, Accessible Taxis, National Key Toilets