All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Customer Help Points
Customer Help points are located on every platform
National Key Toilets
Ramp For Train Access
Staff Help Available
Monday to Friday – 05:45 to 22:00
Saturday – 05:45 to 22:00
Sunday – 06:30 to 22:00
Step Free Access
There is step-free access to booking hall via short slope (3.5m, 1:11) from forecourt.
Level access from there to Platform 1 (for trains towards London Waterloo and Romsey).
Access to P1 from side gate is via short 1:10 ramp.
Transfer to island Platforms 2 and 3 (for trains in all directions) is via footbridge with lifts (available 24 hours)
This station does not offer
Accessible Public Telephones, Accessible Taxis, Impaired Mobility Set Down
Please contact our Customer Service Centre on 0345 6000 650
The toilets are located in the Booking Hall. The National key toilets are located on Platform 1; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: email@example.com.